SunFire HomeCare

Monitoring support with member savings across SunFire services.

Choose a monthly plan for service savings and solar monitoring support. Your benefits begin after checkout and SunFire completes your membership onboarding.

Choose the level of support that fits the home.

Compare response time, service savings, monitoring support, and preventive-care benefits.

HomeCare Core

$9/mo

Core includes:

48-hour initial-response target
24/7 solar and battery monitoring
Manufacturer mobile app access
$50 off the first inspection or panel cleaning
10% off SunFire services

HomeCare Plus

$29/mo

Everything in Core, plus:

Faster 24-hour initial-response target
Priority support and scheduling
Remote troubleshooting
Manufacturer mobile app setup
Higher 15% savings on SunFire services
Panel wash eligibility after month 8

HomeCare Premier

$49/mo

Everything in Plus, plus:

Fastest 12-hour initial-response target
Highest 20% savings on SunFire services
Annual diagnostic eligibility after month 8

Compare HomeCare plans

Every plan includes 24/7 solar and battery monitoring, manufacturer mobile-app access, a $50 welcome credit, and tier-based savings. Plus and Premier add priority support, priority scheduling, remote troubleshooting, and mobile-app setup.

Benefit	Core	Plus	Premier
Target initial response	48 hours	24 hours	12 hours
Priority support	-	Included	Included
Priority scheduling	-	Included	Included
24/7 solar and battery monitoring	Included	Included	Included
Remote troubleshooting	-	Included	Included
Mobile App Access*	Included	Included	Included
Mobile App Setup*	-	Included	Included
$50 welcome credit	$50 off	$50 off	$50 off
Discount on SunFire services	10%	15%	20%
New systems or add-ons	10%	15%	20%
Eligible energy-efficient home improvements	10%	15%	20%
Panel wash	-	After month 8	After month 8
Annual diagnostic	-	-	After month 8

* Mobile App Access and Setup use the solar or battery system manufacturer's app, not a custom SunFire app. All members may use an available manufacturer app; hands-on setup assistance is included with Plus and Premier.

The one-time $50 welcome credit applies to the member's first SunFire inspection or panel cleaning after joining.

Response times are targets for SunFire's initial response, not guaranteed on-site arrival times. Monitoring depends on connected manufacturer platforms and is not an emergency-dispatch service.

HomeCare questions

What does the response time mean?

It is SunFire's target for the first response after a member asks for help. It is not a guaranteed technician arrival time, and emergencies should be directed to the appropriate emergency service.

What does 24/7 monitoring include?

SunFire can review available solar and battery platform data and alerts at any time. Monitoring depends on the system staying connected and does not replace utility, fire, life-safety, or emergency monitoring.

When do the free panel wash and diagnostic become available?

Eligible Plus and Premier benefits begin after the eighth active membership month. The membership must remain active and current when the benefit is scheduled.

How are member discounts applied?

SunFire confirms active membership and the eligible service before the quote is finalized. Plan discounts cannot be combined with another promotion unless SunFire approves it in writing.

How do I update or cancel my membership?

Use the Manage Membership link with the email address used at checkout. Stripe will send a secure sign-in link for billing, payment-method, and cancellation changes.